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The essence of omotenashi – Rethinking hospitality with Toru Machida, Head Concierge of The Savoy

The essence of omotenashi – Rethinking hospitality with Toru Machida, Head Concierge of The Savoy

The concierge is the public face of a hotel and his or her reputation can be an important factor when choosing where to stay. Toru Machida is the first Japanese to become Head Concierge at London’s five-star Savoy, an iconic hotel which has long played host to royalty, politicians and stars of the silver screen […]

London United Korean Fan Club

London United Japanese Fan Club